The article presents selected problems related to bank management in a situation of basic changes going on in banking distribution channels. In the first part the author compares the level of development of traditional and remote ways of selling banking products in Poland and abroad. Then, he discusses basic decision-taking prerequisites in the process of managing investments in intangible fixed assets. He focuses on the effect of remote banking infrastructure development on banks´ position in the financial system; internal competitiveness; banks´ competitiveness against non-bank enterprises; global position of banks´ risks; and banks´ income and expenditure.